Networking consultancy and audits
Before anyone sells you hardware, someone should tell you what you actually need. We audit what is already installed, write the plan, and put the recommendation in writing — vendor-neutral, even when the fix is not ours to sell.
Why a second opinion pays for itself
Most network problems we are called to look at were designed in, not worn in. A switch chosen because it was on promotion. Access points mounted where the electrician could reach rather than where the coverage was needed. An IP range that made sense for eight devices and now has to carry two hundred.
None of that shows up on a quotation. It shows up eighteen months later, as a network that drops during busy periods and nobody can explain why.
An audit is cheap compared with replacing equipment that was never the right fit. It is also the only honest way to answer the question business owners actually have, which is not "what should I buy" but "do I need to buy anything at all".
What an audit covers
- What is physically there — every switch, router, access point and run of cable, photographed and recorded, including the parts previous contractors left undocumented.
- How it is addressed — the IP plan, the VLANs if there are any, the DHCP scopes, and whether any of it has room to grow.
- What the links actually carry — measured throughput and error counts on the lines you are paying for, against what the contract says you are getting.
- Where it will break next — the single points of failure, the ports running at capacity, the equipment past support.
- Wireless coverage — where the signal is, where it is not, and where two access points are fighting each other on the same channel.
Vendor-neutral, and what that means in practice
It means the recommendation is written before any discussion of who supplies the equipment. If the right answer is that your existing switches are fine and the problem is one bad cable run, that is what the report says.
We do sell and install equipment, and we will quote for the work if you want us to do it. But the audit is separate, and the report belongs to you. You are free to take it to another contractor, or to your existing supplier, and ask them to price against it. Several clients have done exactly that.
If you already have a quotation in hand from someone else, we will review it against what the site actually needs. Over-specified equipment and missing essentials are both common, and both cost you.
Bringing us a network that misbehaves
Intermittent faults are the ones that waste the most time, because by the time an engineer arrives everything looks normal. We approach these by measuring rather than guessing: putting monitoring on the suspect links, capturing the fault when it happens, and working back from the evidence.
Common culprits we find: a duplex mismatch quietly dropping packets, a loop caused by someone plugging both ends of a patch lead into the same switch, an over-subscribed uplink, a failing power supply that only browns out under load, and cheap cable that passes a continuity test but fails certification.
You get the finding in writing, with the measurements behind it.
Common questions
Do you sell the equipment you recommend?
We can, but the audit is written first and independently. The report is yours to take anywhere. If your existing equipment is adequate, the report will say so — that has happened often enough that it is worth stating plainly.
Can you review a quotation from another contractor?
Yes. We check it against what the site actually needs: whether the quantities match the floor plan, whether the specified equipment suits the load, and whether anything essential has been left out so the headline figure looks lower.
Our WiFi drops every afternoon. Can you find out why?
Usually, yes. Intermittent faults need measurement rather than inspection, so we put monitoring in place and capture the fault as it happens rather than guessing from the symptoms. Afternoon-only faults often turn out to be load, interference, or thermal.
Do you work with equipment you did not install?
Yes. Most of the networks we audit were built by someone else. We document what is there as we find it.
What areas do you cover?
Kuala Lumpur and Selangor as standard, including Taman Melawati, Ampang, Wangsa Maju, Setapak and Gombak. Sites beyond the Klang Valley by arrangement.
Work from this service
